Hello ProtX users!

As you are probably aware, ProtX is changing the way they handle Pre-Authorization transactions. As such, we are releasing an updated gateway module to allow you to continue using ProtX after the first of August. We were made aware of this change almost immediately as it was announced by some of our very own users, giving us the time to prepare and test a new ProtX module.

Please see the following forum post for an updated ProtX module:

http://forums.ubersmith.com/showthread.php?t=754

Users running the hosted Ubersmith product have already been upgraded to the new module.

Regards,

Ubersmith Support

We’re having a blast here at Chicago’s Navy Pier. If you’re in the area, we’d love to talk to you! We’re at booth 521, so please stop by.

Come visit Ubersmith at HostingCon in Chicago!

We’ll be putting on full featured Ubersmith DE demonstrations at booth #521, and we’d love for you to come by and say hello!

The convention is being held at the Navy Pier on Tuesday and Wednesday.

This was sent in by one of our Ubersmith DE clients; Enjoy!

Ubersmith (along with 21,000 other National Grid customers in Rensselaer County) is experiencing a power outage. Unfortunately, this means we will be unable to address telephone support requests until power is restored.

We request that you submit any support issues via email. Our support staff has relocated to facilities with power and Internet connectivity while we await restoration of power to the downtown Troy area.

Our apologies for the inconvenience.

Ubersmith Support

To those of you running the downloadable version of Ubersmith on cPanel powered hosts:

We have been getting reports that the update to cPanel 11 will disable the ability for virtual hosting accounts to dynamically load the IonCube PHP extension, which is required to run Ubersmith. The error you can expect to see looks like:

We will be providing instructions / procedures on how to deal with this issue as soon as possible.