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May 23, 2007

10 Things Everyone Should Know About Their Web Business (Especially Hosting)

Filed under: Billing, General, HOWTO's — boo @ 5:03 pm




10) Word of Mouth is Your Best Friend

Happy clients recommend your service to their friends. They post about it on web sites and they link to you from their web sites. In the long run, a satisfied customer with a big mouth will likely get you more customers than the best advert out there.

9) Learn to be Flexible but Set Your Limits

Every client is different. You’re going to get whiny clients, you’re going to get lazy clients and you’re going to get belligerent clients.

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March 30, 2007

Automation: It’s Not Just for Sign Ups Anymore

Filed under: Billing, Features, General — boo @ 2:37 pm

People are always looking for the best way to easily take in and set up new clients automatically. Signup forms that run the new client’s information through fraud screening programs, collect their initial payment and provision the account on the server without any human interaction are considered must haves these days. Everybody wants the process to be seamless and to require a bare minimum of staff intervention to get new clients up and running.

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