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May 28, 2008

Ubersmith DE v1.6 Release Update

Filed under: Development, Features, General, Releases, Ubersmith DE, Updates — boo @ 6:30 pm

Ubersmith has been working hard away on the next version of DE that was announced in February. We know you guys have been waiting patiently, so here’s an update from the trenches! The good news is that 1.6 is now feature complete, and we’ve been building release candidates for testing.

We’ve also decided to sneak in some additional features to more fully round out this latest version. In addition to the features announced previously, we are pleased to be able to announce the following enhancements to the Device Manager.

1) Improved Server Metrics
Now, summary information is presented along with the device view, and additional metrics such as Disk I/O activity is tracked and graphed.

2) Monitor alarm snoozing.
Doing maintenance on a customers infrastructure? A particular server? Want to put it into ‘maintenance mode’ for a few hours to that alarms don’t go off while service is interrupted? Go ahead and snooze the monitor during your maintenance activities.

3) Syslog integration
Many of our DE customers utilize syslog extensively. The 1.6 version of Ubersmith comes with a basic syslog module that will allow you to integrate Ubersmith with an external syslog server (such as php-syslog-ng).

4) General SQL speedups
With each release, Ubersmith is being used by larger and larger organizations. We’ve made some improvements and optimizations that help Ubersmith run faster for people with thousands of devices.

The bad news is that with these additional features and final testing, we’re going to be pushing our public release date back by two weeks. While we realize that this is frustrating since we haven’t put out a new release in a while, we hope the wait will be worth it, and we’re confident that it’s the right decision. We want to make sure that the latest and greatest from Ubersmith will still be as stable and bug free as our customers have come to expect.

Ubersmith DE 1.6 will now be publicly available to new customers on June 16th.

We will be contacting existing Ubersmith DE customers to coordinate upgrades starting June 12 2008. Further, starting June 2nd, private previews will be available to existing DE clients who want to get a sneak peak of what’s coming down the pipeline.

For any additional questions on new features, bug fixes, or to schedule your preview of the new feature set, please dont hesitate to contact us at 877-438-8237, or shoot us an email at support@ubersmith.com.

February 18, 2008

Ubersmith DE v1.6 Announcement

Filed under: Development, Features, General, Releases, Ubersmith DE — boo @ 3:26 pm

Ubersmith hereby and forthwith announces the upcoming release of Ubersmith DE v1.6. This release is currently scheduled for mid-May and will include the following improvements and features.

Bug Fixes and Tweaks

Client Manager

  • When generating a manual invoice, if automatic credit card charging has been disabled, the interface will no longer offer it as an option.
  • The quantity of a service will be listed in the services list in a client’s account page allowing for more accurate views of products with multiple quantities.
  • Improved error handling when adding SSL certs.

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July 30, 2007

Updated ProtX Module

Filed under: Features, General, Updates — mstyne @ 2:47 pm

Hello ProtX users!

As you are probably aware, ProtX is changing the way they handle Pre-Authorization transactions. As such, we are releasing an updated gateway module to allow you to continue using ProtX after the first of August. We were made aware of this change almost immediately as it was announced by some of our very own users, giving us the time to prepare and test a new ProtX module.

Please see the following forum post for an updated ProtX module:

http://forums.ubersmith.com/showthread.php?t=754

Users running the hosted Ubersmith product have already been upgraded to the new module.

Regards,

Ubersmith Support

March 30, 2007

Automation: It’s Not Just for Sign Ups Anymore

Filed under: Billing, Features, General — boo @ 2:37 pm

People are always looking for the best way to easily take in and set up new clients automatically. Signup forms that run the new client’s information through fraud screening programs, collect their initial payment and provision the account on the server without any human interaction are considered must haves these days. Everybody wants the process to be seamless and to require a bare minimum of staff intervention to get new clients up and running.

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