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November 5, 2009

Ubersmith 5.6.5.2 now available!

Filed under: General, Releases — mstyne @ 12:10 pm

Ubersmith 5.6.5.2 is a patch level release that corrects some issues encountered in 5.6.5.1. It is a recommended upgrade for all Ubersmith clients. Ubersmith 5.6.5.2 includes all the enhancements and fixes found in 5.6.5.0 and 5.6.5.1, with the following additions:

Enhancements

  • Offer additional MySQL variable settings during setup
  • Support alternative locale file names
  • Modify listing of Comodo product offerings
  • Improve error checking in api/getmetadata.php
  • Automatic refresh can now be disabled
  • Store bandwidth notification emails
  • Automatically update last activity times in the ticket list when auto-refresh is used
  • Set section name in order form template data
  • extend api/list_ip_groups.php to list ip groups by facility

Bugfixes

  • Verify that the MySQL PHP module is installed earlier in setup
  • Always use correct brand when processing PayPal IPN payments
  • cPanel integration dependent on currently active brand
  • Corrected Unable to set “Automatic Refresh” to ‘disabled’ bug
  • Problem exporting services
  • Handle race condition when devices are deleted during a polling run
  • Permission problem when user does not have access to default brand
  • Cannot mark VLAN range as assignable
  • Properly switch to upgrade mode during system upgrade
  • Correct problems with ICMP echo tests under FreeBSD
  • Avoid re-POST confirmation after a mass update with auto-refresh enabled
  • Service status report shows no data
  • Correct date/time picker positioning issue
  • Correct spelling and formatting errors
  • PHP notice in mimeDecode.php when parameter value is empty
  • edit_client fails when attempting to update only custom fields
  • Editing secondary details of a service plan resets tax configuration
  • Correct problems when registering .ca domains via OpenSRS
  • Correct JavaScript issue on Manage Departments page
  • Switch to client’s brand when viewing tickets

September 30, 2009

Ubersmith DE 1.6.5/Pro 5.6.5 Now Available

Filed under: Releases, Ubersmith DE, Ubersmith Pro — mstyne @ 4:30 pm

Ubersmith is proud to announce the release of Ubersmith DE version 1.6.5 and Ubersmith Pro version 5.6.5. This release includes several new features and bugfixes. Features of interest include user login activity logging and lockout, viewing another user’s assigned tickets, and improved SSL certificate ordering process (including support for Comodo, Globalsign, and OpenSRS).

Ubersmith DE 1.6.5 and Pro 5.6.5 are recommended upgrades for all users of Ubersmith. Read on for the complete changelog & download information.
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May 21, 2009

Ubersmith DE 1.6.4/Pro 5.6.4 Announcement

Filed under: Releases, Ubersmith DE, Ubersmith Pro — Dan @ 3:52 pm

Ubersmith is pleased to announce the immediate release of Ubersmith DE version 1.6.4 and Ubersmith Pro version 5.6.4.

This new release incorporates a raft of new features, enhancements & bugfixes which further solidify Ubersmith’s position as the premiere business & infrastructure management solution for all tiers of the web hosting industry.

The most exciting feature in this release is the new Sales Manager, Ubersmith’s new sales tool. Sales Manager allows your sales team to keep track of potential new clients & open opportunities for both new and existing clients. Tightly integrated with Support Manager, it leverages the power of Ubersmith’s world-class ticketing system to bring all your sales-related email communications into a single system.

Security is also high on the list of improvements, including a completely new hashed password system and numerous enhancements to the internal access control system to ensure the security of your data.

Ubersmith DE 1.6.4 and Pro 5.6.4 are recommended upgrades for all users of Ubersmith. Read on for the complete changelog & download information.
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May 28, 2008

Ubersmith DE v1.6 Release Update

Filed under: Development, Features, General, Releases, Ubersmith DE, Updates — boo @ 6:30 pm

Ubersmith has been working hard away on the next version of DE that was announced in February. We know you guys have been waiting patiently, so here’s an update from the trenches! The good news is that 1.6 is now feature complete, and we’ve been building release candidates for testing.

We’ve also decided to sneak in some additional features to more fully round out this latest version. In addition to the features announced previously, we are pleased to be able to announce the following enhancements to the Device Manager.

1) Improved Server Metrics
Now, summary information is presented along with the device view, and additional metrics such as Disk I/O activity is tracked and graphed.

2) Monitor alarm snoozing.
Doing maintenance on a customers infrastructure? A particular server? Want to put it into ‘maintenance mode’ for a few hours to that alarms don’t go off while service is interrupted? Go ahead and snooze the monitor during your maintenance activities.

3) Syslog integration
Many of our DE customers utilize syslog extensively. The 1.6 version of Ubersmith comes with a basic syslog module that will allow you to integrate Ubersmith with an external syslog server (such as php-syslog-ng).

4) General SQL speedups
With each release, Ubersmith is being used by larger and larger organizations. We’ve made some improvements and optimizations that help Ubersmith run faster for people with thousands of devices.

The bad news is that with these additional features and final testing, we’re going to be pushing our public release date back by two weeks. While we realize that this is frustrating since we haven’t put out a new release in a while, we hope the wait will be worth it, and we’re confident that it’s the right decision. We want to make sure that the latest and greatest from Ubersmith will still be as stable and bug free as our customers have come to expect.

Ubersmith DE 1.6 will now be publicly available to new customers on June 16th.

We will be contacting existing Ubersmith DE customers to coordinate upgrades starting June 12 2008. Further, starting June 2nd, private previews will be available to existing DE clients who want to get a sneak peak of what’s coming down the pipeline.

For any additional questions on new features, bug fixes, or to schedule your preview of the new feature set, please dont hesitate to contact us at 877-438-8237, or shoot us an email at support@ubersmith.com.

February 18, 2008

Ubersmith DE v1.6 Announcement

Filed under: Development, Features, General, Releases, Ubersmith DE — boo @ 3:26 pm

Ubersmith hereby and forthwith announces the upcoming release of Ubersmith DE v1.6. This release is currently scheduled for mid-May and will include the following improvements and features.

Bug Fixes and Tweaks

Client Manager

  • When generating a manual invoice, if automatic credit card charging has been disabled, the interface will no longer offer it as an option.
  • The quantity of a service will be listed in the services list in a client’s account page allowing for more accurate views of products with multiple quantities.
  • Improved error handling when adding SSL certs.

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