Ubersmith is proud to announce the release of Ubersmith DE version 1.6.5 and Ubersmith Pro version 5.6.5. This release includes several new features and bugfixes. Features of interest include user login activity logging and lockout, viewing another user’s assigned tickets, and improved SSL certificate ordering process (including support for Comodo, Globalsign, and OpenSRS).
Ubersmith DE 1.6.5 and Pro 5.6.5 are recommended upgrades for all users of Ubersmith. Read on for the complete changelog & download information.
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Ubersmith is pleased to announce the immediate release of Ubersmith DE version 1.6.4 and Ubersmith Pro version 5.6.4.
This new release incorporates a raft of new features, enhancements & bugfixes which further solidify Ubersmith’s position as the premiere business & infrastructure management solution for all tiers of the web hosting industry.
The most exciting feature in this release is the new Sales Manager, Ubersmith’s new sales tool. Sales Manager allows your sales team to keep track of potential new clients & open opportunities for both new and existing clients. Tightly integrated with Support Manager, it leverages the power of Ubersmith’s world-class ticketing system to bring all your sales-related email communications into a single system.
Security is also high on the list of improvements, including a completely new hashed password system and numerous enhancements to the internal access control system to ensure the security of your data.
Ubersmith DE 1.6.4 and Pro 5.6.4 are recommended upgrades for all users of Ubersmith. Read on for the complete changelog & download information.
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To those of you running the downloadable version of Ubersmith on cPanel powered hosts:
We have been getting reports that the update to cPanel 11 will disable the ability for virtual hosting accounts to dynamically load the IonCube PHP extension, which is required to run Ubersmith. The error you can expect to see looks like:
Warning: dl() [function.dl]: Unable to load dynamic library
‘/usr/local/lib/php/extensions/no-debug-non-zts-20020429/
/home/xxx/public_html/ioncube/ioncube_loader_lin_4.4.so’ –
/usr/local/lib/php/extensions/no-debug-non-zts-20020429/
/home/xxx/public_html/ioncube/ioncube_loader_lin_4.4.so:
cannot open shared object file: No such file or directory in /home/xxx/public_html/index.php on line 26
Ubersmith is encoded with the ionCube PHP Encoder and requires the free
ioncube_loader_lin_4.4.so ionCube PHP Loader to be installed.
We will be providing instructions / procedures on how to deal with this issue as soon as possible.
A good example is the Ubersmith Pro order form.
In this post I’m going to go over how to update an order form in Ubersmith to allow the client to select which service plan they would like to sign up for. This is something that has been requested before and just this week it occurred to our developer, Dan how it can be done in the system right now.
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Tracking numbers for shipping companies have become an integral part of day to day operations for most businesses. Even Google allows you to search for a package based solely on its tracking number.
Ubersmith makes it easy to access the current information for a shipment being handled by UPS, FedEx, or DHL.
When adding a comment or posting a reply, simply type:
fedex #
ups #
dhl #
with your tracking number after the ‘#’ sign.
Example:
If I were to type:
ups #1Z50V7420328473247
upon sending my comment or reply, Ubersmith would generate a link which looked like:
ups #1Z50V7420328473247
I can then click that link to open UPS’s website in a new window to view the current status of the package.